Government announces consumer protection mechanisms for the Green Deal

 

‘Consumer Protection in the Green Deal’ published by the Department of Energy and Climate Change.

02 June 2011

The Department of Energy and Climate Change (DECC) has published ‘Consumer Protection in the Green Deal’, which sets out the Government’s plans for consumer protection through out the green deal scheme. Key measures in the document include plans to set up a Green Deal Code, to establish an advice line for consumers and also the formal appointment of  the United Kingdom Accreditation Service (UKAS), “which will ensure assessors and installers adhere to robust standards in order to participate in the Green Deal.”  Speaking about building consumer protection into the Green Deal, Energy Minister, Greg Barker said, “I have heard too many cases of shoddy workmanship or dodgy technology from Government schemes in the past so from day one there will be strict rules about standards, information will be readily available and there will be a proper route for complaints.” The Green Deal is the Government’s flagship energy efficiency policy that will see households able to access up to £10,000 to pay for the upfront costs of home energy efficiency improvements, with the money to be paid back through the savings on energy bills. The legal frame work for the deal is currently going through parliament as part of the Energy Bill.

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